Tale of The Tape

November 27, 2009

Three tapes from a reseller in Ireland, mis-labelled, not used for 5 years, no-one remembered the back-up program used, no one was quite sure what was on the tapes, but they did know they needed some of it right now for an inspection!
That’s a challenge we respect.
The 20GB tapes were hand-labelled in classic “Weds”/”3rd tape”/”number [...]

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The Persistence of Data

November 26, 2009

Lost data may still be recoverable, long after you’ve given up on it.
We had a call asking if we could look at a hard drive that was 10 years old -

it had crashed a year ago and been left in a drawer.  In most instances, age makes a hard drive less stable to deal with.  [...]

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Rain Stopped Work

November 25, 2009

We’ve seen an increase in the number of hard drives sent to us with water damage.  No surprise there, the amount of rainfall in the UK recently has been shocking.  We’ve had some businesses come to us with hard drives containing all they have left to show – customer databases, accounts, email archives, Office documents.  [...]

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3 Rules of Thumb for Back-ups

August 11, 2009

Alarmingly, we see lots of data recovery work from people who thought they were safely backed up. They’ll have long ago bought software or hardware devices that promised to make their data loss fears go away. Sadly, they’re still not protected. Here are 3 rules of thumb for back-up:
Rule #1 – two copies or more
If [...]

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The Human end of data recovery

August 7, 2009

Hi I’m Gill and I work for Tierra Data Recovery. I’m not an engineer, so I’m not going to give you lots of technical information about platters and read heads. I work at the more “human end” of things – talking to customers, arranging couriers, sorting out shipping recovered data. What [...]

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