• “100% successful. Well done”

    Ross Lindsay Cumbernauld

  • “A company that clearly knows exactly what it is doing, delivers exactly what it promises and does so without any fuss, just excellent service.”

    Howard Wilson Bristol

  • “Over the moon with the service, and the fact that I have all my data back is an absolute lifesaver.”

    John McNiff Pontefract

  • “You expect efficiency as standard and once you've got it, you realise that friendliness is extremely important too. Tierra does really well in both areas.”

    Daniel Batista Millares London

  • “Definitely worthwhile using your services to get back what everyone else was telling me was lost! Those photos and accounts are priceless.”

    Paul Edwards Liverpool

  • "I found Tierra to be clear, concise, straight forward, friendly, extremely professional, competent and highly knowledgeable."

    Callum Donez North East Lincolnshire

  • "Tierra salvaged my backup, with persistence that I can't have imagined."

    Gordon Dodds Cornwall

  • "Tierra stepped in quickly, efficiently and professionally restored all my lost data. Outstanding quick service."

    Jonathan Crombie Crombies of Edinburgh

  • "The level of customer service I experienced from your company was very impressive."

    Diane J Earle London

  • "This company truly understands the concept of time-critical recovery."

    Professor Ben Kneller University of Aberdeen

  • "Thank you for your professionalism, speed and quality of work."

    Anna Mavrogianni London

  • "No hesitation in recommending your company to anyone."

    Phil Codd Doncaster

  • “Thank you again for doing what the first computer repair shop I visited told me was basically not possible.”

    Kenny McLeish Carluke

  • “Tierra rocks!”

    Stephan Ringer London

External Hard Drive Data Recovery

A commonly asked question regarding external hard drive data recovery is from people who have dropped their hard drive and want to know if the data can still be recovered. While it is never possible to answer this definitively without a physical analysis of the drive in question, it is possible to give some information [...]

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File Systems and External Hard Drive Data Recovery

One of the more common reasons that people find that they require external hard drive data recovery has nothing whatever to do with either hardware failure or user error, it is simply down to having an external hard drive which is using an in appropriate file system for their requirements. The file system is not [...]

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How to Wipe a Hard Drive

There is justifiable concern about data security when it comes to both disposing of and re-using hard drives and so the purpose of this brief article is to give some ideas regarding how to wipe a hard drive. This is emphatically not paranoia; however some of the theories surrounding what is required to securely remove [...]

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My Hard Drive Does Not Spin Up

One of the more commonly encountered hard drive failure symptoms is when the hard drive does not spin-up after power is applied (that is to say that the data platters inside the drive are not being spun). Typically the hard drive can appear to be completely dead or it may be that a high-pitched beeping [...]

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Data Recovery File Listing

When it comes to confirming that your data recovery has been successful, a file list is nowhere near enough evidence. Many data recovery companies will simply provide a client with a listing of the filenames that they claim will be recoverable, the client then makes payment, the data will then be extracted by the company [...]

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Failed RAID?

Most people go to the trouble of either purchasing or configuring a RAID data store precisely in order to create a storage location which offers protection against hardware failure, it can therefore come as a severe shock if they are unlucky enough to suffer a failed RAID. There are exceptions of course. The RAID-0  configuration [...]

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Do You Need Hard Drive Data Recovery?

If you find that you have lost all access to the data on a hard drive then it is worth taking a few minutes to confirm the location of the problem before concluding that you need hard drive recovery. There are a few very basic and easy checks which can be done to confirm that [...]

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For Successful Data Recovery Accurate Diagnosis is Essential

When it comes to recovering vital data from a hard drive there is no substitute for access to specialist equipment and detailed experience in data recovery techniques. Without these it is not possible to make an accurate diagnosis of why access to the hard drive has been lost and therefore of course it is not [...]

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Bad Sectors

Bad Sectors, the Single Most Common Form of Hard Drive Failure Easily the most common reason that someone is unable to access either individual files or the file structure as a whole is what is commonly referred to as “bad sectors“. So What Are Bad Sectors? A hard drive is composed of a vast number [...]

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Your Data May Be Encrypted Without Your Knowledge

A number of external hard drives will encrypt data regardless of whether or not the user selects an encryption password, this has significant implications for data recovery in the event of hardware failure. How Does this Affect My Data?: Within most external hard drives there is a perfectly standard physical hard drive, of the type [...]

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