• “100% successful. Well done”

    Ross Lindsay Cumbernauld

  • “A company that clearly knows exactly what it is doing, delivers exactly what it promises and does so without any fuss, just excellent service.”

    Howard Wilson Bristol

  • “Over the moon with the service, and the fact that I have all my data back is an absolute lifesaver.”

    John McNiff Pontefract

  • “You expect efficiency as standard and once you've got it, you realise that friendliness is extremely important too. Tierra does really well in both areas.”

    Daniel Batista Millares London

  • “Definitely worthwhile using your services to get back what everyone else was telling me was lost! Those photos and accounts are priceless.”

    Paul Edwards Liverpool

  • "I found Tierra to be clear, concise, straight forward, friendly, extremely professional, competent and highly knowledgeable."

    Callum Donez North East Lincolnshire

  • "Tierra salvaged my backup, with persistence that I can't have imagined."

    Gordon Dodds Cornwall

  • "Tierra stepped in quickly, efficiently and professionally restored all my lost data. Outstanding quick service."

    Jonathan Crombie Crombies of Edinburgh

  • "The level of customer service I experienced from your company was very impressive."

    Diane J Earle London

  • "This company truly understands the concept of time-critical recovery."

    Professor Ben Kneller University of Aberdeen

  • "Thank you for your professionalism, speed and quality of work."

    Anna Mavrogianni London

  • "No hesitation in recommending your company to anyone."

    Phil Codd Doncaster

  • “Thank you again for doing what the first computer repair shop I visited told me was basically not possible.”

    Kenny McLeish Carluke

  • “Tierra rocks!”

    Stephan Ringer London

IBM Data Recovery

If you need IBM data recovery you’ve come to the right place. We’ve been recovering data from faulty IBM drives for years. In fact, we see outstanding rates of recovery on the IBM hard drives.
Hard drive failure is caused by physical or logical damage due to mechanical failure, electrical faults, software corruption or human error. Common symptoms of hard drive failure include:

  • clicking
  • irregular freezing
  • computer won’t start
  • hard drive not seen in BIOS
  • hard drive does not spin up and remains cold to the touch
  • computer starts but makes unusual noises
  • blue screen on boot up
  • computer stuck in reboot loop

What to do next

1. Call 0845 094 0027 or fill out the enquiry box on the left. A data recovery expert will talk to you about your drive and the data recovery process.
2. If we believe your data is potentially recoverable, we will arrange to have your hard drive couriered to our lab
3. The drive will undergo analysis in our data recovery lab. Once the analysis is complete we will provide you with the results by email and you choose if you wish to proceed with the recovery.
4. Once your recovery has been successfully performed we arrange for return of the data either on DVD or on an external hard drive.

Turnaround

If you need your data urgently go to our Emergency Data Recovery page for more information.
Standard Service analysis takes around 2 working days to complete, if not parts are required recovery can take around another three to four days. Some severe cases can take considerably more time and if replacement parts are required there may be a delay while they are shipped to us.

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