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“100% successful. Well done”
Ross Lindsay Cumbernauld
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“A company that clearly knows exactly what it is doing, delivers exactly what it promises and does so without any fuss, just excellent service.”
Howard Wilson Bristol
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“Over the moon with the service, and the fact that I have all my data back is an absolute lifesaver.”
John McNiff Pontefract
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“You expect efficiency as standard and once you've got it, you realise that friendliness is extremely important too. Tierra does really well in both areas.”
Daniel Batista Millares London
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“Definitely worthwhile using your services to get back what everyone else was telling me was lost! Those photos and accounts are priceless.”
Paul Edwards Liverpool
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"I found Tierra to be clear, concise, straight forward, friendly, extremely professional, competent and highly knowledgeable."
Callum Donez North East Lincolnshire
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"Tierra salvaged my backup, with persistence that I can't have imagined."
Gordon Dodds Cornwall
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"Tierra stepped in quickly, efficiently and professionally restored all my lost data. Outstanding quick service."
Jonathan Crombie Crombies of Edinburgh
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"The level of customer service I experienced from your company was very impressive."
Diane J Earle London
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"This company truly understands the concept of time-critical recovery."
Professor Ben Kneller University of Aberdeen
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"Thank you for your professionalism, speed and quality of work."
Anna Mavrogianni London
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"No hesitation in recommending your company to anyone."
Phil Codd Doncaster
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“Thank you again for doing what the first computer repair shop I visited told me was basically not possible.”
Kenny McLeish Carluke
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“Tierra rocks!”
Stephan Ringer London
Laptop Data Recovery
If your laptop is failing to boot because of a crashed hard drive you need laptop data recovery. We provide professional hard drive recovery for all models of laptops, notebooks and portable workstations and are experts in Mac OS X, Windows and Linux operating systems. Take advantage of our FREE courier collection and analysis for just £32.50 ex VAT (£39.00 inc VAT) and fixed prices for laptop data recovery.




Laptop hard disk drives are a lot smaller than those found in desktop computers. Typically, the hard disks will be 2.5? across – a ubiquitous size which is much more compact and lighter than a chunky 3.5? desktop drive. While a laptop hard drive has a far smaller physical footprint than a desktop hard drive, it tends to have less capacity, less speed (measured in RPM) and be more fragile.
For ultra-compact laptops, the hard drive can be smaller still – 1.8″ drives are common in top-end prestige laptops and you can even find 1″ drives in some laptops. These premium drives are more vulnerable than their larger 2.5″ cousins, partly because they are physically much lighter, with thinner “armour” and less space for components and cooling effects, but also because far fewer of them have been manufactured and so the inherent problems continue to be designed out.
Toshiba laptop 1.8" drive
As manufacturers have developed laptop hard drives, so they discovered and invented ways to make them more robust. One example is the use of accelerometers to detect when a laptop drive is falling – the spinning hard drive then parks its heads off the media, hopefully before the point of impact. Not all laptop hard drives and disks have this feature, but by their very nature, all laptop hard disks are at risk of being dropped or twisted while performing read and write operations. We have seen laptops dropped on runways into puddles while the owner sprinted for an aeroplane connection, we have seen laptops which were the thrown munitions in domestic squabbles, we’ve seen innumerable laptops yanked from owners when a passer-by walked through the cables. In these examples, the hard drive was no longer visible in BIOS when the laptop was booted and in all these cases, we recovered the data.
Laptop data recovery after being accidentally dropped in a puddle
Modern laptop hard drives tend to be very robust, but also experience a more rugged environment than desktop computer drives. Each manufacturer’s drives have their own idiosyncrasies, but it’s fair to say that innovations in laptop drive technology tends to eventually spread across all the big names. Laptop data recovery is a different beast to desktop data recovery – the components are smaller, the range of internal design implementations larger, the characteristics for disk failure are different and the market for critical spare parts more elusive.
Most people have run through obvious checks before they call us to eliminate the possibility of the disk recovery being trivial. It’s fair to say that by the time we receive your hard disk for laptop hard drive recovery, it has usually been declared “dead” or “terminally faulty” by your local computer support. We provide laptop data recovery for computer support companies around the country – we are the reason they can say they do data recovery. For our part, our investment goes into improving our data recovery techniques, building our own custom recovery tools and researching new laptop drives.
All laptop data recovery work is conducted in our own labs by our own technicians, we do not outsource. If we cannot recover your laptop hard drive data, nobody can. We provide national UK coverage to both business clients and home users. If you are in a hurry, we also offer Emergency Service.
Typical failure symptoms encountered in laptop data recovery:
- clicking noise with spinning
- faint beeping noise with no spinning
- drive continuously spins up then spins down
- no spinning, no response
- intermittent access
- “Blue Screen of Death”
We do laptop data recovery from the following makes of laptops (call if you do not see your manufacturer here, we are continually developing our tools and coverage):
- Hewlett-Packard/Compaq
- Acer
- Dell
- Apple Mac
- Toshiba
- ASUS
- Lenovo/IBM
- Sony
- Fujitsu Siemens
- MSI
- Advent
- Alienware
- Aspire
- Elonex
- Medion
- MESH
- Packard Bell
- Samsung
And we have successfully recovered data from the following makes of laptop hard drive:
- Western Digital
- Hitachi Travelstar
- Seagate
- Toshiba
- Fujitsu
- Samsung
Standard Service laptop data recovery analysis is normally completed within two working days after arrival at our labs.
We understand your need for absolute privacy and we treasure your confidentiality as if it were our own. For extra assurance, we can provide you with an NDA. Your rescued files and folders are kept secure and safe and are securely wiped once you have your data safely in your hands.
Reach us using the Contact Form, or contact us at info@tierra.co.uk or call now on 0845 094 0027 or 0131 663 4137 and we can organise a courier collection service. You can find our fixed fee pricing here.
More Questions?
For more information on laptop data recovery take a look at our FAQ or email your question to us.






