"Thanks to Tierra and especially for all the great customer service. I’ve received the drive and all is working. Tierra rocks!"Stephan Ringer, LondonAcceleration
"We are so grateful for all your advice in making the decision to go ahead with the data recovery and want to thank the engineers for their meticulous work. We had not lost important government data but you treated our loss of 5 years of photographic memory, including the birth of our daughter, with the same level of professionalism. Ours thanks will include our recommendation to all who ask, but hopefully we will never need your services again!"Gill Bruce, Aberdeenshire
“Got the huge parcel, very well packaged. Over the moon with the service, and the fact that I have all my files back is an absolute lifesaver. Thanks once again to your team.”John McNiff, PontefractFatcat Design
"A big thank you for the excellent service provided. You recovered all my essential data, and turned everything around very quickly (without charging a premium price). I am very happy with the service I received."Martin KravetzMega City Comics, London
"Thank you for the very prompt processing and return of my HD.
I chose Tierra from various websites I looked up/made enquiries because of your very friendly and helpful advice on the phone - thank you."Jocelyn Rendall, Orkney
"It's been an extremely long time since I have provided feedback to a company in writing, but on this occasion I find it necessary. I have to say, the level of customer service I experienced from your company was very impressive. All my communication with Tierra has been helpful, friendly, reassuring and professional. I was kept informed of all progress and was made to feel as if nothing was toomuch. Your engineer was very calm and did not rush me as he led me through decrypting my recovered data. I have been particularly impressed with the personal touch your business offered and at times felt as if I was your only customer.
Regardless of these compliments, I guess the important question is "did you get the job done?" Well, I have to say an emphatic "yes you did!" and at an extremely competitive price, without any surprises just as Tierra's website boasts. They successfully recovered priceless family photographs including holidays, weddings, funerals and our children's parties, which we feared had been lost for ever. For that, we are extremely grateful. It really was a pleasure doing business with you and I would have no hesitation in recommending your company.
Watch out John Lewis, you have stiff competition in the Customer Service stakes. Your direct competitors should also be worried as Tierra certainly adds value. My faith has been restored not only in technology but also in business!!
I saw previous testimonials on your website and had 'googled' the individuals to ensure your company was genuine! I hope your business goes from strength to strength as it is well deserved."
Diane J Earle, London
"I got my parcel back yesterday. Thank you and Tierra Team for your assistant, i got 100% service for my money. I am very satisfied.
Thanks you a lot."
Tamas Mezei, Telford
"Thank you for your professionalism, speed and quality of work. My old external hard disc that contained my student design portfolio had a mechanical failure. Despite the fact that I had almost everything backed-up elsewhere I decided that it was worth paying for professional data recovery to avoid the time and effort needed to put everything together again. I was initially scared by the various horror stories about scam 'cheap' data recovery companies I found online. As a result, I was extremely pleased with Tierra's very prompt service, professional advice and support even during out-of-office hours. Also, the fixed price quote meant that there were no nasty surprises. I definitely believe that you always get what you pay for! I received an email with snapshots of my recovered folders and a few sample files one day after my disc was received and a new disc contained all the recovered data within 2 working days. I really hope I will never need your services again but I would definitely recommend you to anyone."Anna Mavrogianni, London