• “100% successful. Well done”

    Ross Lindsay Cumbernauld

  • “A company that clearly knows exactly what it is doing, delivers exactly what it promises and does so without any fuss, just excellent service.”

    Howard Wilson Bristol

  • “Over the moon with the service, and the fact that I have all my data back is an absolute lifesaver.”

    John McNiff Pontefract

  • “You expect efficiency as standard and once you've got it, you realise that friendliness is extremely important too. Tierra does really well in both areas.”

    Daniel Batista Millares London

  • “Definitely worthwhile using your services to get back what everyone else was telling me was lost! Those photos and accounts are priceless.”

    Paul Edwards Liverpool

  • "I found Tierra to be clear, concise, straight forward, friendly, extremely professional, competent and highly knowledgeable."

    Callum Donez North East Lincolnshire

  • "Tierra salvaged my backup, with persistence that I can't have imagined."

    Gordon Dodds Cornwall

  • "Tierra stepped in quickly, efficiently and professionally restored all my lost data. Outstanding quick service."

    Jonathan Crombie Crombies of Edinburgh

  • "The level of customer service I experienced from your company was very impressive."

    Diane J Earle London

  • "This company truly understands the concept of time-critical recovery."

    Professor Ben Kneller University of Aberdeen

  • "Thank you for your professionalism, speed and quality of work."

    Anna Mavrogianni London

  • "No hesitation in recommending your company to anyone."

    Phil Codd Doncaster

  • “Thank you again for doing what the first computer repair shop I visited told me was basically not possible.”

    Kenny McLeish Carluke

  • “Tierra rocks!”

    Stephan Ringer London

Why Do Hard Drives Crash?

Hard drives are cheap. Manufacturers surf the curve between state-of-the-art design, reliability and production cost. They expect a certain percentage to fail within warranty, and offset this in the price. They cannot test every drive to destruction. Each drive is factory-tuned individually, and two drives manufactured in the same factory on the same day may turn out to have widely different life-spans. Bear in mind though – all hard drives are machines and all will fail eventually.

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