No Signs of Life From a Hard Drive When Power is Applied

By far the most common reason that a drive might appear totally lifeless when switched on (no sounds can be heard and no vibration is detected) is electrical damage to the printed circuit board (PCB), this is discussed in more detail in this article. However there is an alternative cause that also results in this […]

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The Symptoms of Hard Drive Electrical Damage

One of the more common causes of failure in hard drives is the result of a spike on the power supply line. Sometimes this is the outcome when someone plugs-in the wrong cable (or the right cable but the wrong way round), sometimes it is due to a failing power supply within the computer or […]

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Why Does My 1TB Hard Drive Offer only 931GB of Space?

The good news is that there is nothing wrong with either your hard drive or your computer. This apparently reduced size is both normal and will apply regardless of which brand of hard drive you buy, which computer you install it in and which operating system you use. The reason is fairly straight forward (if […]

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My Hard Drive Won’t Spin-up, the Role of the Platter-Swap Procedure in Data Recovery

What is a Seized Platter Motor? One of the more common problems a hard drive can be subjected to is a seized platter motor. On the application of power the drive does not spin-up. The platters within the hard drive do not spin and consequently of course there is no access to any of the […]

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Should I Try Swapping the Printed Circuit Board on My Failed Hard Drive?

Many peoples’ first response to a drive which they can no longer access is to try and replace the printed circuit board (PCB). The logic is clear enough, they have no idea what is actually wrong but here is something that can be tried easily and relatively cheaply, simply purchase another hard drive with the […]

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The File Table in Windows and its Role in Data Recovery

The purpose of this short article is to explain the basic structure and use of the file table with regard to recovering lost files from a hard disk that has been accidentally reformatted or has simply suffered system corruption. Why is it so Important for Recovering my Documents? The file table tells the Operating System […]

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The Sounds Made By Failed Hard Drives and What They Mean for Hard Drive Recovery

When you have lost access to your data one of the first and most useful steps you can take towards determining the cause of the hard drive failure is to listen to your hard drive. The sounds that it makes when power is first applied may provide a great deal of information regarding what has […]

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How to Rescue Files From a Drive with Electrical Problems

We received a call from an IT company for whom we routinely carry out hard disk recovery work. They had a very worried client who had some irreplaceable files on a laptop hard drive. In this case a Toshiba model MK2546GSX, which is a 250GB S-ATA. Both the client and the IT company had carried […]

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How to Avoid the Need for Data Recovery

While we are always grateful for the business, data recovery is obviously something that you want to avoid, so what is the best way limit your exposure to the risk of losing your data to hardware failure? Option 1: Buy the World’s Most Reliable Make of Hard Drive? At Tierra we are often asked for […]

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What You Need to Know Before Considering RAID Recovery

You pray that you will never need them but if worst comes to the worst how do you choose someone to trust from the myriad RAID recovery services represented online? The first point to understand is that even within the already tightly focused field of hard drive data recovery the work of this represents another […]

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