FAQ
We’re here to help. If your question is not answered here, call us on 0800 999 4447 and we’ll help you out, or email us at [email protected] and we’ll respond within 4 hours.
Testimonials
"After a power cut wiped out my two drives Tierra stepped in quickly, efficiently and professionally restored all my lost data. Outstanding quick service."
Jonathan Crombie, Owner
Crombies of Edinburgh
FREE Collection From Your Door
Hassle-free collection wherever you are in the UK.
Professional Diagnosis
Fuss-free diagnosis of your faulty hard drive. We’ll tell you what’s wrong.
Need Files From Your Mac?
We specialise in rescuing from dead Apple iMacs, Macbooks and Time Machine and are expert in dealing with Mac HFS+ file systems.
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Work Trapped in your External?
We recover what’s critical from portable drives from every manufacturer. We succeed with the portables other companies give up on.
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Back-up Tape Not Working?
We have the technology and skills to recover your back ups from tapes that are just not behaving as you need them to. We cover a wide variety of tape formats including SDLT, AIO, Ultrium, DLT, DDS, AIT, QIC-36 and more.
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