FAQ

We’re here to help. If your question is not answered here, call us on 0800 999 4447 and we’ll help you out, or email us at [email protected] and we’ll respond within 4 hours.

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- Please fill out the form below to recieve a no cost, no obligation quote.
- Your Name*
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- Phone*
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- Technical Details
  
  You don't need to select the following; however, please provide a brief description of the problem in the "Other information" field.
- Device or Media Type
- Device Manufacturer
- Storage Capacity
- Description of Problem
- File System Installed
- Operating System
- Service Level*
- Other information that may help us..
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Recover From
- RAID Systems
- NAS Devices
- Hard Drives
- Mac
- Laptops
Manufacturers
- Western Digital
- Seagate
- Maxtor
- Hitachi
- Samsung
- IBM
- Toshiba

Testimonials
"Sometimes you expect efficiency as standard and once you've got it, you realise that friendliness is extremely important too. Tierra does really well in both areas."

Daniel Batista Millares, London
"I dropped my external and had it confirmed as terminal by a computer repair shop. On contacting Tierra I was immediately put at ease even though it was "we will try to recover your photos" The service and communication was superb and the result was astounding. They recovered 100% of my files. No fuss no extra surprises, you pay they deliver. Many thanks to the Tierra Team"

Ron Hastie, Edinburgh
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Get Help Now
- Call us on 0800 999 4447
- Call us on 0131 215 1282
- Email us
FREE Collection From Your Door

Hassle-free collection wherever you are in the UK.
Professional Diagnosis

Fuss-free diagnosis of your faulty hard drive. We’ll tell you what’s wrong.
Need Files From Your Mac?

We specialise in rescuing from dead Apple iMacs, Macbooks and Time Machine and are expert in dealing with Mac HFS+ file systems.
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Work Trapped in your External?

We recover what’s critical from portable drives from every manufacturer. We succeed with the portables other companies give up on.
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Back-up Tape Not Working?

We have the technology and skills to recover your back ups from tapes that are just not behaving as you need them to. We cover a wide variety of tape formats including SDLT, AIO, Ultrium, DLT, DDS, AIT, QIC-36 and more.
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FAQ

Free Quote

Technical Details

Recover From

Manufacturers

Testimonials

Get Help Now

FREE Collection From Your Door

Professional Diagnosis

Need Files From Your Mac?

Work Trapped in your External?

Back-up Tape Not Working?