FAQ
We’re here to help. If your question is not answered here, call us on 0800 999 4447 and we’ll help you out, or email us at [email protected] and we’ll respond within 4 hours.
Testimonials
"I have a huge amount of critical information on my laptop and when the inevitable happened I contacted Tierra. With the minimum of fuss and the maximum service I had my data back within two days. I cannot thank them enough for their speedy, friendly and efficient service."
John Marshall
Factonomy, Musselburgh
FREE Collection From Your Door
Hassle-free collection wherever you are in the UK.
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Professional Diagnosis
Fuss-free diagnosis of your faulty hard drive. We’ll tell you what’s wrong.
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Need Files From Your Mac?
We specialise in rescuing from dead Apple iMacs, Macbooks and Time Machine and are expert in dealing with Mac HFS+ file systems.
Read more›› Work Trapped in your External?
We recover what’s critical from portable drives from every manufacturer. We succeed with the portables other companies give up on.
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Back-up Tape Not Working?
We have the technology and skills to recover your back ups from tapes that are just not behaving as you need them to. We cover a wide variety of tape formats including SDLT, AIO, Ultrium, DLT, DDS, AIT, QIC-36 and more.
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