FAQ

We’re here to help. If your question is not answered here, call us on 0800 999 4447 and we’ll help you out, or email us at info@tierra.co.uk and we’ll respond within 4 hours.

Free Quote
- Please fill out the form below to recieve a no cost, no obligation quote.
- Your Name*
  First Last
- Your Email*
- Company
- Phone*
- Postcode / Location*
- Technical Details
  
  You don't need to select the following; however, please provide a brief description of the problem in the "Other information" field.
- Device or Media Type
- Device Manufacturer
- Storage Capacity
- Description of Problem
- File System Installed
- Operating System
- Service Level*
- Other information that may help us..
- Phone
  This field is for validation purposes and should be left unchanged.
Recover From
- RAID Systems
- NAS Devices
- Hard Drives
- Mac
- Laptops
Manufacturers
- Western Digital
- Seagate
- Maxtor
- Hitachi
- Samsung
- IBM
- Toshiba

Testimonials
"I had a business critical laptop drive fail on me recently and after some initial investigations, and horror reports on financial implications, from other data recovery companies I contacted Tierra Data Recovery without feeling too confident of the outcome. I should not have been so worried. From day one I was informed at very least, some partial recovery should be possible and I was given a detailed outline of the costs involved. It turned out to be a particularly tricky process however they stuck with the task and true to their word they managed a full set of all files, at the quoted price. I have no hesitation in recommending their professional, efficient and friendly services to others."

John Davidson, Partner
Roseparks, Loanhead
“Got the huge parcel, very well packaged. Over the moon with the service, and the fact that I have all my files back is an absolute lifesaver. Thanks once again to your team.”

John McNiff, Pontefract
Fatcat Design
Read more››

Get Help Now
- Call us on 0800 999 4447
- Call us on 0131 215 1282
- Email us
FREE Collection From Your Door

Hassle-free collection wherever you are in the UK.
Professional Diagnosis

Fuss-free diagnosis of your faulty hard drive. We’ll tell you what’s wrong.
Need Files From Your Mac?

We specialise in rescuing from dead Apple iMacs, Macbooks and Time Machine and are expert in dealing with Mac HFS+ file systems.
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Work Trapped in your External?

We recover what’s critical from portable drives from every manufacturer. We succeed with the portables other companies give up on.
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Back-up Tape Not Working?

We have the technology and skills to recover your back ups from tapes that are just not behaving as you need them to. We cover a wide variety of tape formats including SDLT, AIO, Ultrium, DLT, DDS, AIT, QIC-36 and more.
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FAQ

Free Quote

Technical Details

Recover From

Manufacturers

Testimonials

Get Help Now

FREE Collection From Your Door

Professional Diagnosis

Need Files From Your Mac?

Work Trapped in your External?

Back-up Tape Not Working?