FAQ

"Tierra provide a top-class service. My damaged drive was collected in Aberdeen, processed over a weekend, recovered with 100% success, and the data returned to me by hand within 48 hours. I was kept informed of progress and probability of success at every stage. This company truly understands the concept of time-critical recovery. I would recommend them to anyone."

Ben Kneller, BG Professor of Geology
University of Aberdeen

"Thank you for your professionalism, speed and quality of work. My old external hard disc that contained my student design portfolio had a mechanical failure. Despite the fact that I had almost everything backed-up elsewhere I decided that it was worth paying for professional data recovery to avoid the time and effort needed to put everything together again. I was initially scared by the various horror stories about scam 'cheap' data recovery companies I found online. As a result, I was extremely pleased with Tierra's very prompt service, professional advice and support even during out-of-office hours. Also, the fixed price quote meant that there were no nasty surprises. I definitely believe that you always get what you pay for! I received an email with snapshots of my recovered folders and a few sample files one day after my disc was received and a new disc contained all the recovered data within 2 working days. I really hope I will never need your services again but I would definitely recommend you to anyone."

Anna Mavrogianni, London