Hard Drive Failed?

Join businesses and home computer users across the UK and worldwide who trust Tierra to get critical files back from dead hard drives. Each hard drive is treated as uniquely valuable and our highly experienced engineers use the very latest techniques, meaning you will see an outstanding level of recovered data.

We provide services for rescuing files from damaged hardware for IT support companies all over the country, in fact we even rescue files for other recovery companies.

We use plain English with no jargon. Read our customer testimonials. So why do so many choose Tierra?

Free Courier collection. Professional data recovery assessment free of charge.

We help other recovery companies and IT providers across the UK.

The very latest technology giving outstanding level of recovery.

Book your professional hard drive data recovery analysis and free collection from your door by calling 0800 999 4447 or fill in the contact box on the left.

Having trouble accessing the documents on your computer? If you’ve tried everything you can think of and even your local IT support is stuck, you need our help.

We are experts in retrieving user files from hard disks with physical faults.

That means that even if your hard drive is completely silent when you apply power, or your support people tell you your hard disk is “completely dead”, it is still possible to get your critical files off.

What can we offer to you?

Free courier collection. Professional data recovery analysis. Experts in recovering drives declared unrecoverable.

Charges for donor parts or decontamination for drives previously opened applicable otherwise no data no recovery fee.

In a small number of cases drives with particular types of internal mechanical failure may require extra parts. We will let you know if this is the case and make clear what any additional costs will be. We never proceed without your go-ahead. We operate a no data no fee policy. Open 24 hours, 7 days.

All work is conducted in-house

We specialise in recovering from failed hardware. We combine years of dedicated hard disk experience with state-of-the-art equipment and the knowledge to use it effectively. All work is carried out in house by our highly qualified and experienced engineers. We do not act as agents and nothing is sent away.

Since forming in 2003 we have seen every possible failed disk symptom and rescue situation. We recover data from all makes and models of hard drive.

When Do You Need Us?

Most hard drives come from one of the following:

  • a desktop computer (or server)
  • a laptop (or notebook or Macbook)
  • an external hard drive

All of these contain a standard hard drive. All of these eventually break down. If your computer fails to boot, or you cannot access your external data, you likely have a physical hard drive problem.

That’s not something your local IT shop can cure. They will usually offer to run some computer program to see if anything is recoverable, but just think about that for a moment.

If their computer cannot see your hard disk, how can their computer programme even begin to help?

It can’t.

If you are very lucky you will have a complete back-up. Otherwise something special is required and that’s where we come in.

We perform an assessment of your drive within 24 hours of receiving it – we aim to provide you with a list of all recoverable files and folders. Sometimes the hardware is too damaged so we will let you know a soon as possible. Our aim is to put you back in charge and provide the information you need to make good decisions.

By the time we’ve finished, you will either have your files back or know that they were never recoverable. Either way, you will have peace of mind.

Typical Hard Drive Failure Symptoms

You should call us when one or more of the following is true:

  • you hear clicking noises
  • you can only access your documents intermittently
  • boot-up gives up
  • BIOS cannot see your hard disk properly
  • your disk gets power but does not spin up and feels cold when you touch it
  • you hear unusual noises from your computer
  • you get the dreaded Blue Screen Of Death
  • your computer reboots continually
  • you cannot access your hard drive contents

Whatever the symptoms we have the experience, clean room environment and expert engineers to analyse your drive and recover your data.

Call now on: 0800 999 4447 and get your data back.

We recover your whole life from any make of drive.

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